Best Reviews logo
VPN services
AI Comparator
Best Reviews may receive compensation for its content through paid collaborations. See how we sustain our work & review products.
Total VPN Reviews

Total VPN Reviews

By Daniel C.Daniel C. Verified by Sander D.Sander D. Last updated: January 13, 2025User reviews (7)
Overall
3.5/5
(3.5)
Features
(3)
Price
(4)
Customer Service
Total VPN logo
Pros
  • Free VPN forever
  • Software for all devices
  • Easy to use
  • Up and coming company
Cons
  • Speed issues
  • Server limitations
  • Bit expensive for its worth
Table of contents

Total VPN is a fresh, new UK company that started out in the latter half of 2015. Operated by Pseudio Ltd DBA, they are actually very well equipped for long-term business and to help a great number of people get to safe internet access with less restrictions. An excellent selling point to the company’s services is that you can acquire it for free, permanently, though with some limitations. It is the Premium plan that contains the full package. The general circumstances for VPN usage are all there for Total VPN. However, there are a few missteps and inconsistencies that still linger, but no one service is perfect. This is already a worthy buy – when given some time to mature, things will only get better.


Best VPN services of 2025

Editor's choice
NordVPN logo
Editor's rating:
(4.5)
Intuitive multiplatform apps
Double VPN and P2P support
Plenty of security features
Large VPN network with consistent speeds
Security
Surfshark logo
Editor's rating:
(4)
Intuitive multiplatform apps
Double VPN
WireGuard protocol
Outstanding device support
Multi-device users
IPVanish logo
Editor's rating:
(4.5)
Unlimited devices
No-log policy
24/7 support
Reliable security tools
Gaming
ExpressVPN logo
Editor's rating:
(4)
Extensive device support
Exceptional speed
Intuitive apps
Convenient extras
Traveling
CyberGhost VPN logo
Editor's rating:
(4.5)
Suitable for all VPN users
Great security features
Seven simultaneous connections
24/7 customer support
Streaming
ZoogVPN logo
Editor's rating:
(4.5)
24/7 customer service
Competitive price
Good connection speed
Based in Greece
Torrenting
Private Internet Access logo
Editor's rating:
(4.5)
Unlimited devices
DNS leak protection
Suitable for all users
Completely customizable
Beginners
TunnelBear logo
Editor's rating:
(4)
Very easy and fun to use
Kill switch and traffic obfuscato
Browser extensions and Chrome blocker
Good speeds

Features

Features
Countries
US, UK, CA, AU, DE, FR, NL...
Bandwidth
Unlimited
# servers
# IPs
Show all

The feature set is a complete one that offers everything the majority of VPN users need. OpenVPN, PPTP, L2TP/IPSec and IkeV2 are all there to give you the choice in choosing the encryption you need for your online activities. The desktop clients Total VPN developed are lightweight, quick run smoothly. The Windows client – that we conducted our tests on – is of high quality, though from a technical standpoint you do not have advanced features. Still, what you have works very well and Total VPN has almost no wait when you connect to a server. Testing on various streaming channels including Hulu, Netflix and Spotify gave us satisfying results with the various settings and scenarios we tried.

Total VPN brings a number of extra features and upgrades to the table to complement their Premium package. The first such feature is priority support. You can invest in receiving the quickest form of help possible, before anyone else. Now it is true that there are not queues of people at the moment for Total VPN, as they are a new organization, but later, this upgrade can become highly relevant. Secondly, there are additional connections to be unlocked. Total VPN supports gaming consoles, flashed routers, and more.

Up to 72% off NordVPN 2-year plans
NordVPN logo
Subscribe to NordVPN through our affiliate link and save up to 72% on 2-year plans. Do it with no fear by knowing that your purchase is protected by a 30-day money-back guarantee.
Save Up to 74% on NordVPN

Then, there is a complete eBook you can acquire to further educate yourself about online safety. The last upgrade you can purchase is interestingly access to better quality servers. As you will observe below, speeds are not the strongest side of Total VPN, and this tactic is the only one we find a bit dodgy. We understand that an extra source of income is necessary for up and coming companies, but since the basic statistics are not that impressive, it might be worth making quality server standard.

On a side note, we noticed that the official website is structured in a way that when you are logged in, you cannot access websites that you otherwise can while being logged out, such as the features page or the upgrades page. Other than this, everything is very well presented.

VPN Network

Like most other participants on the market, Total VPN also offers unlimited bandwidth on their premium package. The free version however has caps on both bandwidth and the data you are allowed to work with. The good news is that if you go Premium, you get access to 30+ countries and extensive server support, particularly for the USA. In any client software or application, you are presented with a world map to further help you getting around. So the general circumstances are given for an enjoyable VPN connection. But, being a new company, there is a minor case of chicken pox here.

In our opinion, the only significant weakness of Total VPN is the lack of connection speeds. We did not get the best results during probing, despite using the quickest form of encryption, PPTP.

Privacy protection

There are several types of encryption available for you to protect your VPN connection with. Interestingly enough, we were only presented with PPTP and IKEv2 in the Windows client. As stated above, speeds were not too impressive, so we resorted to working with the least safe, but quickest security – PPTP. Other than these, you can also utilize OpenVPN and L2TP, though our general impression is that only the super charge-upgraded servers support the latter two.

In terms of privacy protection, Total VPN is standard. Similarly to most VPN companies, they do store some information. Your personal and account data are kept to have some means of contact, and the company also logs your connection timestamps, and authentication info. The websites you visit and the content you down- and upload though are not stored.

OS, device support

Platform support
Web app
Mobile optimized
macOS
Linux
Show all

Device support for Total VPN is a bit better than average, though keep in mind that to get the service to work on gaming consoles or an Android smartwatch for example, you need to purchase a specific upgrade on top of the regular availability. The latter includes Windows (from XP to Win10) and Mac OS X for operating systems. Mobile devices are better served, with Android and its tablet version, along with the iPad and iPhone awaiting VPN usage. Since Total VPN is still rapidly developing, they are in the process of making their services available on Chromebook. Yes, this means that all of the above get their respective applications or clients.

Pricing

There are two distinct packages offered by Total VPN. The first, free version has no time limit on it, allowing you to have a free VPN account as long as you wish. You can connect to three countries with one device at a time. The only problem here is that it is restricted in terms of bandwidth and also has a data cap. Nevertheless, this is an excellent opportunity to at least try out the service.

Total VPN pricing

The paid plan has the premium qualities: unlimited bandwidth and data traffic, and three devices to be linked to a given account. You also get access to the full country and server roster. One month of Total VPN here costs $12.44. However, if you opt for the annual duration, you get a $6.95/mo price, which is 45% off – this is a great discount. Nevertheless, we feel that at this point in time, Total VPN is a bit expensive for what you get in return.

You have three payment options to conduct business with: Visa, MasterCard and American Express.

Payment options
Visa
Mastercard
American Express
Discover
Show all

Customer service

There are three sections reserved for customer service on the official Total VPN website. The help center includes a 24/7 live chat, a knowledgebase with all the specific details for the VPN service, a ticket submission option and the FAQ. Then, there is Total VPN’s social media presence, spearheaded by a blog, but the company can also be found on Facebook, Twitter and Google+. Lastly, you can also write an e-mail to establish contact. This means that Total VPN does not have more rare or direct methods of help like a telephone line or remote desktop-oriented communication. This is not anything to frown upon, though – you get quality service for a new company.

Total VPN website
Customer support
24/7
Live chat
Email
Phone
Show all

Bottom line

To sum up, Total VPN is off to a very decent start. Even though they have been in the business for a short amount of time, things already started resembling the top VPN organizations. We would like to praise the general environment in which you can be a subscriber; all information is presented to you in an accessible and understandable manner. Country selection is also fair, possibly too much for some people already. The free account with no time limit is also something to examine closely. Even though speed values are low and prices aren’t the best, we theorize this is a part of the first few footsteps Total VPN must take to establish a solid foundation.

Why you can trust us

The Best Reviews team researches and tests all products first-hand. We've been reviewing products and services since 2012 and are proud to only publish human-created content.

Alternatives to Total VPN

User reviews

All
    Customer service; doe.s not exist. Reviews should be zero as all you get is automated messages that don't help You cannot email other make direct calls as they do this so you are automatically billed at very high prices. State that renewal will be X amount but they then charge over $200 with all these bloody add ons. Not worth a pinch of cow dung.
    Overall
    Features
    Price
    Customer Service
    Total VPN was fine from the start however along the way They charged me 3 times of around $14 AUD each time in a fortnight when it was only meant to be around $14 AUD per month. I took this matter to total vpn customer support, they have the most unreliable customer service! I emailed them regarding taking too much money their reply was "we dont have your card on file it says you have paypal please send a bank statement directly to me" I demanded their direct email so i can prove them wrong, they suddenly stopped replying! i had to go through the same process several times asking them for a refund and they dont reply! while i paid, their servers werent working at all and i was paying way too much for this crap! they are unreliable obviously rorting your money only! do not apply for this shitty service go to express VPN or ipvanish!  TOTAL VPN does not deserve a 1 star for anything!
    I have contacted support twice today, a Sunday.  The first time was because my credit card got locked out of their website when I supposedly mistyped a number. The Rep suggested I make a new account with a different email address rather than fixing the issue.  After cleaning my computer, I was able to purchase the upgrade. It states a waiting period of approximately 15 minutes to activate.  After waiting the allotted time, I have not been given the upgrade so I contacted again. This time, the rep has asked me for my name, address and password.  I don't know a single company who asks for a password. I said no and there was no more mention of it. He already had my email address and now wants me to send log files to him. This entire situation seems shady. If it isn't then the customer service could really be improved.
    Kimball Finigan
    At first I was happy with Total VPN. Access was simple and direct. I could use P2P servers. Later on though they changed…. something. I could no longer access the servers I had previously been able to connect to without having to “upgrade”. Furthermore I could not connect to the remaining three (3!) “free servers” at all. Why am I paying for a service which only allows me to connect to so called “free servers”? When I contacted customer service they did not explain the change in the service nor why I had to upgrade to access the same servers I had already accessed. So, I requested a subscription cancellation. I have now been playing email tag with their “customer support” team who seem to be more interested in keeping my subscription than in solving my primary issue. They keep offering more incentives (upgrades, free months service, etc) but can’t or won’t deal with the fundamental lack of service I’m experiencing. Do not use this service. They can’t deliver what they promise and keep trying to upsell. Save your time and $$
    Pozanno
    TotalVPN.... more like TotalSCAM. This provider is total trash. $6.95 is what you will pay the first month, and then you will be charged a full amount, for the entire year, which is close to $140. Can't reach support to get a refund. It also works like garbage.
    Initiated a paid subscription, Had issues even launching their app on OS X 10.10.5.  The error message I received was not in their support database, I followed the instructions for correcting other issues to no avail. So I opened a ticket and submitted my information, and later received an email back stating that due to the amount of subscribers they are sorry but cannot process my request for support, since I am a free user, (which a day after having my card charged, I was certainly not) I got the same email response when submitting a billing inquiry and again when contacting sales.  I cannot seem to get a refund, or even to contact about stopping future billing. I'm not suggesting that everyone will have the technical issues I had, obviously, but warn anyone against giving this company your payment, or payment info, as evidenced by their Total lack of support, they are definitely over their heads, and you may never hear from them again, and month after month they keep billing your card. My day job: IT supervisor for defense contractor in So.Cal.  I just wanted a safe and easy VPN for my family computer, was willing to pay for it.  So I know enough to know the problem is on their end. I've never dealt with people who weren't criminals in process of a scam, who were so unresponsive.
    Johnathan
    Best VPN I have ever used. Very easy to configure and the support from TotalVPN is fantastic. Highly recommend this service.
    Overall
    Features
    Price
    Customer Service
    No comments with that rating.

 Leave a reply
Overall
Overall rating, whether you would recommend it.
Features
Features variety, whether it meets expectations.
Price
Whether it's affordable for the value it offers.
Customer Service
Availability, responsiveness and efficiency.

Your email address will not be published. Required fields are marked *


Best Reviews

Best Reviews may receive compensation for its content through paid collaborations and/or affiliate links. Learn more about how we sustain our work and review products.

©2012-2025 Best Reviews, a clovio brand – All rights reserved
Privacy policy · Cookie policy · Terms of use · Partnerships · Contact us